🔰Privacy policy of Heng Coin (HENG)
www.hengutility.com
Introduction
At HENG COIN (HENG), the privacy and security of our Clients' personal data are of the utmost importance. We strictly prohibit disclosure, sale, rental, or provision of Clients' personal information to any third parties for their own purposes. We respect our Clients and value our reputation for data protection.
Information Collection
By opening an account, the Client agrees to the terms of this Policy. Account registration requires the Client to provide accurate personal information including:
Full name Date of birth Country of residence Complete address (including phone number and city code)
Clients submit this information during Back Office registration. This data collection is mandatory to initiate any business relationship with HENG COIN (HENG). The information may also be used to inform Clients about services and updates.
Types of Personal Data Collected
Personal details provided during registration (name, DOB, address, contact info) Identification documents (passport, national ID, driver’s license, or equivalent) Proof of residence documents (utility bills, bank statements, etc.) Proof of money transfers (if applicable, per HENG COIN's discretion) Any other legally required data to verify Client identity
Refusal to provide required data may result in inability to offer certain services.
Use of Information
Client data is used solely for service delivery, including but not limited to: Confirming identity and verifying accounts Opening trading and/or partner accounts Urgent communication and service updates Compliance with Anti-Money Laundering (AML) policies Maintaining and analyzing customer databases Legal compliance and contractual obligations Marketing purposes (with due respect to consent and privacy)
Information Protection
HENG COIN (HENG) employs advanced technological and organizational security measures to protect personal data from loss, unauthorized access, modification, or disclosure. Access to personal data is limited to authorized employees only (e.g., verification or account managers). Data transmission is encrypted via SSL technology. Clients are responsible for maintaining the confidentiality of their passwords.
Data Retention
Personal data is retained for a period of 5 years from collection or last update. Data may be retained longer for legal, regulatory, or technical reasons. HENG COIN (HENG) reserves the right to delete data once it is no longer necessary for the original purpose.
Disclosure to Third Parties
HENG COIN (HENG) will not rent, sell, or disclose Client data to third parties without Client consent, except under specific circumstances:
Protecting legal rights and property (including court proceedings) Compliance with court orders or law enforcement requests Sharing with trusted business partners to improve services (limited to account number sharing) In case of business transactions (sale or acquisition of assets)
Clients will be informed of services provided by partners, and no data sharing will occur for marketing or promotional purposes without explicit consent.
Client's Obligations and Rights
Clients must promptly update any changes in personal data through the Back Office. Clients have the following rights regarding their personal data: Right to be informed and access: Understand how data is processed and request access Right to rectification: Correct inaccurate or incomplete data Right to restrict processing: Limit use of personal data under certain conditions Right to data portability: Receive and transfer data to third parties Right to object: Request cessation of data processing or opt-out of marketing Right to erasure: Request deletion of data where legally permissible Right to refuse: Decline providing data; however, this may prevent service provision Clients may contact admin@hengcoin.com for exercising any of these rights.
Password and Account Security
Clients are responsible for maintaining the confidentiality of any passwords or security credentials provided by HENG COIN (HENG). The company will never request passwords or private keys from Clients.
Changes to the Privacy Policy
HENG COIN (HENG) reserves the right to update this Policy as necessary. Clients will be notified of material changes.
Contact
For any questions or data protection requests under applicable data protection laws (e.g., PDPA, GDPR), please contact Email: admin@hengutility.com
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